Process Development
Performance Measurements (Metrices)
Defect Tracking Systems

Quality Assurance

Quality Assurance if a very broad field with many facits. Our focus is the software development lifecycle (SDLC). Our goal is to assist our clients with acheiving a level of quality that has predefined goals that are reproducible, measurable and reliable.

We can tailor programs specifically to fit your development environment. The core elements of quality remain unchanged from client to client. The diffence in implementation is your specific environment. We can provide a solution for your company complete with architecture, process definition, documentation templates, implementation strategy, training and hands-on testing.

Process Development

With our vast knowledge base, experience and expertise we have developed QA programs and methodologies that have proven repeatedly to be successful. First, we identify the elements and current state of the project and environment. Then we focus on developing a solution that works. Our solution is tailored to your specific environment and your company goals. We understand that when integrating and implementing quality into a product or organization there is no one-solution-fits-all. We are committed to focusing on solutions that are specifically designed for your products.

Performance Measurement (Metrics)

Our method of measuring performance or development maturity is similar to the Six Sigma DMAIC methodology:

Define the project, goals and requirements.
Measure the process to determine current performance. (This is specifically geared toward process improvement initiatives.)
Analyze and determine the root causes of defects or Analyze and determine where to improve processes.
Improve the process by eliminating defects or Develop new process to satisfy customer needs.
Control the future process performance and Verify actual performance.

These are the basic elements of bringing quality to processes. While we present this approach using a modified Six Sigma definition, we understand the need to tailor the solution to meet our customer’s needs and goals. For instance, in some cases we find it necessary to control the environment first in order to obtain meaningful measurements.

Defect Tracking

The process of controlling change consists of defining, collecting, calculating, directing, communicating and planning changes.

Most organizations are missing opportunities by viewing their defect tracking system (DTS) simply as a defect tracking database and no more. Instead, they should consider it a project workflow system and start using it for a broad set of visibility and decision-making activities within their software projects.